Welcome to the Jordanian Military Institution Application Support Center.
We are here to help you with any questions, technical issues, or problems
you may experience while using the application.
How Can We Help?
If you are experiencing a problem with the application, please review
the common issues below or contact our support team.
Problems finding or selecting the nearest branch.
Issues displaying products or product information.
Problems with product search.
Voice search or speech-to-text problems.
Barcode scanning problems.
Camera permission issues.
Location permission or location accuracy issues.
Application crashes or unexpected behavior.
Other technical issues related to the application.
Location and Nearest Branch
The application may use your device location to identify the branch
closest to you.
If the nearest branch is not displayed correctly, please make sure
that location services are enabled on your device and that the
application has permission to access your location.
Voice Search Support
The application provides voice search to help users search for
products without typing.
If voice search is not working, please check that microphone
permission has been granted to the application and that your device
microphone is working correctly.
Barcode Scanner Support
The application allows users to scan product barcodes using the
device camera.
If barcode scanning does not work, please make sure that camera
permission is enabled and that the barcode is clearly visible
within the scanning area.
Application Permissions
Some application features require access to device permissions,
including:
Location:
Required to identify the nearest branch.
Camera:
Required for barcode scanning.
Microphone:
Required for voice search.
You can manage these permissions through your device settings.
Before Contacting Support
To help us resolve your issue faster, please include the following
information when contacting support:
Device model.
Operating system version.
Application version.
A description of the problem.
Steps that caused the problem, if applicable.
Screenshots of the issue, if available.
Privacy Notice:
Please do not include passwords, payment information, or other
sensitive personal information when contacting support.
Contact Support
If you need further assistance, please contact our support team
using the information below.
Support requests are reviewed and handled according to the
organization's support procedures and working hours.
Application Feedback
We welcome your feedback and suggestions. Your feedback helps us
improve the application and provide a better experience for users.
When submitting feedback, please provide as much relevant
information as possible so our support team can better understand
and address your request.
Thank You
Thank you for using the Jordanian Military Institution Application.
We appreciate your trust and are committed to providing a reliable
and convenient application experience.
